IT professional with over 10 years of experience, passionate about IT best practices and IT Governance, I heavily contribute to important projects driven by major IT transformation and leading to proven businesses success towards optimal business efficiency & agility, and improved customer experience and satisfaction. My professional career goal is around undertaking important responsibilities through which I would significantly and positively influence IT Innovation & Operations Excellence.
Mes compétences :
Business Process
Process Improvement
Process Design
Business Architecture
Business acumen
Business planning
Lean Six Sigma
ITIL
Business Analysis
Gestion de projet
Root cause analysis
Conduite du changement
Systems thinking
Creative thinking
Analytical thinking
Problem solving